We’re here to help — every step of the way. Whether you need help with an order, have a question about our products, or just want to say hello, our support team is ready to assist.
📮 Business Information
Store Name: Aboltas
Website: https://aboltas.shop
Business Address:
216 Polk Place Drive
Franklin, TN 37064
United States
📧 Customer Support Email
For all general inquiries, order updates, return requests, or technical issues, please contact us at:
- ✉️ support@aboltas.shop
We typically respond within 24 hours during business days.
💬 Live Chat
Need quick help? Chat with us in real-time using the live chat option available on our site:
- 🗨️ Visit: https://aboltas.shop/contact-us/
- Hours: Monday–Friday, 9:00 AM – 6:00 PM CST
If we’re offline, just leave your email — we’ll follow up as soon as possible.
⏱️ Customer Service Hours
We strive to respond promptly during the following hours:
| Day | Support Hours (CST) |
|---|---|
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Sat–Sun | Closed (email only) |
📦 Order & Shipping Inquiries
For questions about your order status, shipping updates, or tracking issues, please:
- Check your confirmation/tracking email.
- Contact us with your order number and concern.
We aim to resolve all shipping issues fairly and promptly.
💡 Why Contact Us?
- Product questions before ordering
- Help choosing the right chandelier
- Delivery or customs issues
- Refunds, returns, or damage claims
- Any other support you need — we’re human and happy to help
🤝 We’re Here to Make You Happy
Aboltas is built on quality and trust. If something goes wrong, we’ll always work with you to make it right.